GTPL KCBPL Digital cable TV & Broadband – Complaint against Jaleswar Cable Link

GTPL KCBPL Digital cable TV & Broadband Reviews & Complaints

Reported By: P Krishna Murty

Contact information:
GTPL KCBPL Digital cable TV & Broadband
Jaleswar

Dear Sir,

I have a prepaid cable TV connection with ‘Jaleswar Cable Link’ at Jaleswar since December 2016. Within the warranty period the issuedSet Top box number 2935008664 became unserviceable and the same send for repair. For the time being, cable TV operator install an old model Set Top box number FCBBTSLZK, which was not working properly. So many times, I asked for install my first Set Top box, but the cable TV operator replied that the same was under repair. Then, I finally stopped to use the old Set Top box (FCBBTSLZK) as well as recharge my prepaid cable TV connection after verbal intimation to cable TV Llineman since November 2017. But the Cable TV operator still not install my first Set Top box ( 2935008664 ) , beside raise false bill for the period of November 2017 to February 2018, which is violating the terms and conditions of the prepaid connection.On dated 05 May 2018, during the conversation with GTPL Costumer care Executive I got to know that my purchased Set Top box number 2935008664 used by other person.

Hence I request to take necessary action to solve the above issues.

With regards,

P Krishna Murty,
Mobile number 9776587871.
Set top Box number – 2935008664
Address : At- Sekhbard, Post- Jaleswar,
Dist-Balasore, PIN- 756032

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