Reported By: Ankush Goyal
Contact information:
HappyEasyGo
Haryana
I have booked a ticket(Flight: AirAsia, PNR:G49YPT , Amount: 34,994) from HappyEasyGo(HEG) on 7th Apr, 2020. Due to lockdown getting imposed, I had requested AirAsia to transfer the amount to credit shell(transferred on: 5th May, 2020). Further more two bookings were made from credit shell (PNR: ORL9PB, XV4RMI), leaving only Rs.15474 in AirAsia’s credit shell. After Government judgement came into picture, I requested a case# 80161175 from AirAsia on 27th Dec which was given to HappyEasyGo on 6th Jan, 2021. AirAsia has already transferred the amount to HEG on 4th Jan, 2021.
Since 6th Jan, 2021, I have been following up with HappyEasyGo over calls and mails to process the amount. They are making false promised and not transferring the amount.
The case# 1618103530404 going on with HappyEasyGo, for order# 695689078817037501.
Over 100 calls and more than 40 mails have been made, but they are not transferring the money.
Request your help with this.
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