HOME SHOP 18 – order no. is 934016653 – Regarding my product “wonder chef sanjeev kapoor diamond fry pan set “

Sir, I purchased “wonder chef sanjeev kapoor diamond fry pan set ” from home shop 18 through online shopping on 15/11/2013. the product was defective and so I game back to company for new same product. They sent product but it was another company and again I sent product back through parcel service by India post on 8th march, 2014. it was not track through net and therefore they said that product not received by the vendor but I sent proof on delivery scan copy through my mail. I called atleast 25 times to the customer care center of the company but they can’t reply or give product as on this day.
Please give some idea what I can do to get my product?
My order no. is “934016653”.
Thanking you,

Avinash Shah
M-09898630537

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