HOME SHOP 18 – Sent faulty product.

I purchased DOMO SLATE X3G SE from HOME SHOP 18 on 28

AUg 2013.Order No. 929690579 & Invoice No.

HS18/Aug/13-14/0451 .Supplier’s reference 62371733.I

received it on 31 Aug 2013 but when i checked it it

was faulty. the fault is when we do call using this

tab the person to other end can’t here clearly (very

very low voice) & other is when we play video songs

the sound’s frequency variates. I did contact to

service center & sent it for repair on 6/09/2013 &

got it after 22 days on 26/9/2013 . But the problem

remains same . Service center enable to sort out

problem in device.
Then I contacted to HOME SHOP 18 about the device

on 27/09/2013 . At first they told me that they wil

refund my money or will give replacement of

device.But today they told me they can’t help me in

this matter & suggested me to do cantact to the

service center again to repair the product.
If service center is enable to solve the problem

in device & HOME SHOP 18 is refused to give refund .
What do I do ? I want my money back.

Mob. No. are 9595008757 , 8087065354 ,02425227934

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