I booked a product “Intex-Fitrist ” for Rs.1098(incliding shipping charge) on 21/03/2016 on www.homeshop18.com from user ID:[email protected]. After completion of payment stage through SBI netbanking, amount got debited from my account but the Homeshop site showed booking failed. I posted complaint to Homeshop18 under “complaint number: 159236875” . They responded saying the money was not credited to their account and it will be refunded by my bank to my account. But it has been more than 15 days, but no refund. I contacted my bank and found that the transaction was complete and they also gave me the transaction number( 608218466956) and transaction code. When I communicated this to Homeshop18, they stopped responding. Now I find that their website too is not accessible. I doubt that they have cheated money from many customers and closed their site. I kindly request to you to take this complaint.
Regards,
N.Subramoniyan(9952874002)