Hubtown Gardenia – Non-disclosure of non-refundable amount

I booked flat on morning glory in Hubtown Gardenia with the associated broker and the sales executive didnt disclose about the non-refundable amount for the booking. Later on, while cancellation of deal, she refused to refund the full amount which was completely unacceptable. She kept it hidden while dealing with the finance part and didnt offer any receipt or acknowledment for the amount taken. She has also not shown any term and conditions. Please investigate the matter and let us know whether such kind of dealing is valid or if yes then why it has been remained hidden from us. Thank you.

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