Indiacakes.com – Cake not as per the website

Hi,

I ordered a dome shaped chocolate cake on 6th October 2015 for my husband’s birthday by paying 1400/- (order no. 100099760). What I received was a round shaped normal cake made by some local shop.

when I emailed them with the delivered pic details, they didn’t bother to respond. On calling, the support team talks so rudely saying that the delivered cake and the displayed cake(on their website) are same. Come on! don’t you guys know the difference between a dome shape and a round shape. Get your basics right. And on saying this, the lady says in hindi – “ye mujhe pagal kar degi” (she’s gonna make me mad). This is the way these people speak to their customers. They are only bothered about money, once the payment is done, they don’t care if you get a cake or a cow dung.

I feel cheated and looking for refund of the amount

Thanks

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