Jazz up salon – Jazz up salon’s hair service

Reported By: Sneha Nair

Contact information:
Jazz up salon Pradhikaran
www.jazzup.com

Hi,
I had a hair appointment (global hair colour) with Jazzup salon Pune’s pradhikaran venture. After my hair was done, it looked nothing like I’d mentioned to them. To be precise, it looked a 10 in being terrible. I reviewed the same with one of their superiors (again to be precise, one of their OWNERS) who assured me to do everything in order to fix it. I dropped in a text to the owner asking for an appointment to fix THEIR MESS for today, after having PAID the entire amount from the previous messed up appointment. In the message, I was told that the stylist is busy for today and that the appointment can be given mostly by tomorrow evening, to which I answered that I had an official commitment tomorrow afternoon before which I have to fix it. The OWNER, tried to put me off saying the stylist is busy today and she’ll see if she can get anything. I called her up and she was extremely rude. She said, SCREECHING ON THE PHONE, and I quote “come by 7pm and get your hair done and TAKE your full refund also. And we’re NOT GOING TO PROVIDE ANY SERVICES TO YOU!” I had to cut the call mid way to protect my mental sanctity. That’s how I was talked to!
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