Jazz up Salon – Salon membership

Reported By: Chetashri vispute

Contact information:
Jazz up Salon
Pune, Maharashtra

Hi,
I have been a pre-paid member with Jazzup salon since years and currently my membership is valid till 20th March with balance of 13k with them.
Most of their branches are still closed since lockdown started. Now only one branch is open in Nigadi which is too far from my place as I stay in Kothrud.
I explained to them multiple times on call that I cannot travel to Nigdi and they should either extend my membership for another year (since their Salon has been closed and its not a mistake from my side) or refund the balance.
Every time I call someone says they will callback, but I do not get any response.
Now my membership expired and they are asking me to go to Nigdi (from Kothrud :O) and get 13k worth of treatments done in a day!

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