Jio – recharge failed but money deducted

Reported By: Sarbbajit Samadder

Contact information:
jio Kolkata

transaction failed but money deducted
dear concerned authority i’ve done a recharge of jio for Rs199, but the transaction was unsuccessful and my money was deducted.
The first time my money was deducted and the screen went white and went back to homepage while showing recharge was unsuccessful but the second time it was sucessful.please take action and i’d be grateful if you could return my money. i have got no transactional id as jio hadn’t provided any details and their customer service is utter rubbish.

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