– online purchase of clothing

Reported By: NNK

Contact information: pune

Paid Rs 1799 against order no 16553 on 3rd may2022 to using my credit card.
When asked my email if my order is dispatched, I received a confirmation email on 16th May2022 saying we will dispatch soon. Have not received the dispatch email till date. The tracking doesnt give any information. Have written several times after that but no reply yet.

I placed the same order again vide order no 17812 on 13th June with CASH ON DELIVERY option, and its dispatch email was received on 16th June 2022 (in 3 days). But the order that was placed with full payment is not processsed in 2 months
This seems to be the way of working in connection with the payment gateway as NOW i have read that there are many similar cases.

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