Lulu Hypermarket / LuLu Group International Reviews & Complaints

Reported By: jkini

Contact information:
Lulu Hypermarket / LuLu Group International
dubai, United Arab Emirates

luluhypermarket.com
The above product was sold to an uneducated couple without testing if it was authentic. I was asked to show them how to charge it and use it. As I was out of town the couple waited for me to return so that I could help them. On my return when I tried check the same the tab seemed to be a faulty piece. It would not charge at all. I called the touchmate service centre for help they asked me to charge it for an hour and if it still did not work to return it back. When we went to return it back we were told that the piece would be sent back to service centre for repair as it was returned after 7 days. It was a faulty piece and should have been exchanged.
It was clear from the packing that the tab was not manhandled as most of the things were still packed. ON contrary when I was upset the staff was laughing at me. I have returned the same back saying that i do not want it back as it a matter of only AED 200/-. But inspite of having my number the store did not even bother to call me and give me a solution.