Lulu Hypermarket / LuLu Group International Reviews & Complaints

Reported By: Rapheal

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Lulu Hypermarket / LuLu Group International

I buy a phone from Lula supermarket madinat zayed abudahbi was on 17/09/2017 08:39 the problem was the which was displayed was not the one which they kept for selling(the phone displayed was P9lite RAM:3GB but given was RAM:2GB) so I complain regarding that one on the same day but they were not caring my words and they were giving excuses that it was a printing mistake so I think it was not the right way to tell a customer that the display was wrong because it was published for a month before the sale. A person came for solving the problem and told will contact within a day and he collected all details but still no calls until now from there we can understand that you are not caring for the customer who buy product from your company so this is to bring notify for the people who buy things from you that be careful do not totally fall into the display which you publish think once before you buy the product so if you really care about the customer do something for this issue and tell the officers if you say something to the customer that it will be done do it not let the customer to complain.