Medlife International Pvt. Ltd. Reviews & Complaints
Reported By: Shailesh Patel
Contact information:
Medlife International Pvt. Ltd.
www.medlife.com
I received several SMS from Medlife that I will get 30% discount from medlife and 15% cashback from Mobikwik on my first order. I placed an order of Rs. 7, 146/-. I received 30% discount from medlife after placing and cancelling my orders 3 times because they have made it very complicated to ensure you do not get the 30% discount easily.
Next, they told me I will get 15% cash back from Mobikwik automatically credited to my wallet after 3-4 days. But I all received was Rs. 200/- cash back to my wallet instead of Rs. 1071 which I should have received as 15% cash back.
When I spoke to them several times about this, first they told me to wait for some more days for cash back. Finally after 1 week they told me I am entitled to 15% cash back with maximum of Rs. 200/-. No where on their website or app or order screen they have this mentioned that max cash back you will get is 200/-. Even their call centre executives are trained to not reveal this information at the time of order taking and give false information that you will get 30 + 15% = 45% discount.
These people are cheats and you should not buy from them. Even the medicines they sent me have mfg date of more than 12 months old. i.e. July 2016 when I placed the order in Sept 2017.
To, Dated :01.04.2019
The Medlife International Private Limited,
C-40, FF, Okhla Industrial Area, Phase-II,
New Delhi-110020
Subject: Complaint against order ID: OR7055OHA-002A /Invoice No.: DEL04-19-86148/Dated 30.03.2019, supply of short/less tablets as mentioned in invoice and less tablets supplied than doctor prescription.
Dear Sir,
I have received the medicine yesterday evening 20.07 pm. In this matter , I have to say that-
1) Patient Name: Vimal Devi ( Correct Name-Smt Vimla Devi-My Mother)
2) Tab-CILACAR 10 MG -You have supplied 20 Nos, But in invoice mentioned 30 tablets(Payment of 10 nos tablets more). But as per doctor prescription requirement 60 tablets(2 Tablets per day).
3) Tab – DERIPHYLLIN RETARD 150 MG-You have supplied 30 tablets but in doctor prescription 60 tablets required (2 Tablets per day).
After seeing all above matter, it seems neglegency & careless.
You are requested to take neccessary action in this matter,ASAP.
With Thanks,
Ravindra Kumar Agrawal,
House No. B-12, Lohia Nagar,
Near Hapur Road Flyover,
GHAZIABAD(U.P.)-201001
M-9958197708
E-Mail: [email protected]