Mswipe – False deduction after surrendering of machine

Mswipe Reviews & Complaints

Reported By: Harsh mehta

Contact information:
Mswipe

I had used their service last year for 3 months and then requested for surrender . Service executive collected the machine from my office but i forgot to collect acknowledgment receipt. After 5-6 months there was a debit of amount 3363 from my account since mandate was activated with my bank account. I reported the iasue with customer care but after repeated follow ups my refund was not processed .every time i was given assurance but nothing happened and i was told that machine has not been deposited by . I could not justify since i did not had any receipt . So thats the catch, never forget to take receipt else they will cheat with your hard earned money since they have access to mandate issued by bank at the time of issuance of terminal machine. Their executive mr Vishal Varma was shameless to give false assurance everytime i called for refund but he never had the guts to say no. I would never recommend to use their services as this is a cheat company, better stick to private/nationalised banks even though they are lil expensive.

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