Oman Air Reviews & Complaints
Reported By: Chhitij
Contact information:
Oman Air
United Arab Emirates
I had taken Oman air to fly from Doha-Muscat and Muscat-Dubai airport on 7th of June, I boarded properly from Doha with 2 luggage that is one my hand carry and other 29plus kg large luggage. upon arriving at Dubai airport baggage belt my luggage was missing hence I immediately went to the query desk and lugged complain (property irregularitiey report) immediately. after knowing all the scenarios airlines staff has promised me to deliver my luggage latest by 5pm same day to my location. and it’s been now 5 days neither o got any confirmation nor any response. How horrible Oman air service is?? Worst ever airlines travel with. I am new to Dubai as I have recite my self from Doha and all my belongings was there in my luggage. but due to the careless of staff it was lost or either misplaced and I do understand that but since how long I will keep on extend my patience. I am just left with single pair of clothes which I was wearing while traveling.
Honestly speaking I have mad more than 50 calls so far, I have personally visited dubai terminal 1 Oman air office, Danata office airport but encountered with same excuses alike we will check “we will do follow up”we have send email “so on so and here I am new to UAE spending huge money everyday to buy my needy clothes, footwear, belt and other item. Oman air staffs are very much relaxed and they are acting like nothing has has happened.
List of my items are listed as I can not remember all the item but I have mentioned all the item details which I can remember. really horrible experience with Oman air and I wish even my enemy should not be treated like this. So far no call confirmation from airlines. isnt it is strange. I am literally having tough time to get my luggage back as I have my all belongings and some important documents like marriage certificate/academic certificate etc were there which can not be compensated or reproduced at any cost. Hope someone will revert back to me