Oman Air Reviews & Complaints
Reported By: Jomana
Contact information:
Oman Air
HI ; this the email I have sent it to sales department, followed by more and more emails and no response, please I want to speak to a person who can help me in my issue.
Dear Sir;
Good morning;
On 6TH June, I was in France, Paris, and I was supposed to return to Dubai by Qatar airways flight which I booked it earlier, and due to circumstances, we have to change the booking to Oman air to come back to Dubai where I live.
I tried to book through your site but It was not confirmed and I did not received any confirmation letter, or a booking number, so I tried to book again through go voyage site and it was confirmed.
When we came to the airport the staff girl told us there where tow booking for me and my friend, and when the manager came (a French man) we ask him and he said there is no tow booking.
When I came to Dubai, I saw through my bank statement that you take two times the price of the tickets. Once from Oman air and the other from Go voyage?
Please I would like to request you to return the money you had debited by mistake.
I tried many times to contact your local office in Dubai no one was answering the phone so I called your Office in Oman and thy advised me to write this email.
Regards and thank you for understanding.
Dr. JOMANA TAHA ALFAHHAM
MBBS, MRCGP (INT)
SPECIALIST REGISTRAR, OCCUPATIONAL HEALTH
Medical Fitness Department, JAFZA CENTER د.جمانة طه الفحام
طبيبة أخصائية
إدارة خدمات اللياقة الطبية
دائرة الصحة دبي