Oman Air Reviews & Complaints

Reported By: Gulf Line International EM

Contact information:
Oman Air
abud habi, United Arab Emirates

The manager
Oman Air

Ref: CMBWY15567/30AUG17/1519GMT

TICKET : 9108650249335//PP-Z2108649

Sub: compensation due to baggage delay.

Please be noted that, i traveled from Bahrain to Colombo via Muscat on 30.08.2017 by flight # 373 to attend Indian Ocean Conference as delegates of Hon.prime minister of sri Lanka. It was unfortunate that my baggage which consist of my dress, important documents and gift was not reached in colombo in same flight.i was submitted my invitation letter for the conference and mentioned seriousness of the subject the person who was in the counter told and committed by oman air that, baggage will be reached by 31st august before 9 am.. But it was delivered on 31st night.
oman ir was given me $40 for emergency ( thanks for that but still its for what)

i didn’t carried any other hand bag except my laptop it was horrible and put me in a very bad situation i supposed to prepare for the conference at 10 am on 31st of aug 2017 but unfortunately my all stuffs was with my baggage and mentally desperate my self more over i lost my valuable times and traveling plan . im not came for any entertainment or tourism i came to Colombo for indian ocean conference .

Due to empty hand, i had to buy the things which was costed usd 300 for my personal stuffs and extended my hotel booking one more day it is $110

so my billing cost coming $410 and you must to consider that my situation how pain full was that to attent the meeting without any stuffs

Hence must to provide $1000 as minimum compensation for my damage, and pains and my return flight to abu dhabi. ( it is already been booked last night and paid ) so kindly instruct to our colombo office or airport office to provide my damages ( its should $1000)

best regards

mohammed saheed vannathan
00971558825303