Paytm – Cancelled my order saying that they cannot deliver it and now increased the price of the product by 600rs and it is available with the same selle

I placed an order for butterfly rhino 2 burner gas stove at PAYTM with order no.- 1471820434. After some days you sent me a mail that my order has been shipped through Gati Air and when I tried to track it showed unable to track invalid data so I mailed PAYTM that I have faced similar problem with my previous order which was shipped through Gati and it got cancelled after 2 days so I asked them not to repeat it and deliver the product through any other courier partner if possible or else Gati but make sure that it gets delivered to me, then PAYTM assured that you will deliver the product. Now they cancelled my order and refunded my money back. Now the cash back is 30% compared to earlier cash back of 50% and free shipping. So now if I place the order I have to pay 600 rs extra. Why should i pay extra amount for their fault and sent so many mails but they simply send reply that paytm have refunded the amount. Please Ask paytm people to ship the product at same price or else give me 50% cash back coupon with free shipping or else ask them to add extra 600 rs to my wallet so that I can purchase the product with their present price. I was getting the same product for Rs 1050 at shopclues and Askme bazaar but as I was getting 100 rs cheaper at PAYTM I ordered it from them. Now the product is not available at shopclues and Askmebazaar , because of paytm I lost that offer. My friend who ordered from Askmebazaar got his product delivered. This is not the first time that they cancelled my order I had some past experiences too with paytm so I sent a mail to them on the very first day that don’t cancel my order and deliver the product soon. They assured me that they will deliver the product and now cancelled my order. Please solve my problem soon and ask paytm to give the product at Rs 945 rs . Reply soon

Leave a Comment

Your email address will not be published. Required fields are marked *