Peachmode – Delivery of wrong product & no replacement or refund…

Peachmode Reviews & Complaints

Posted On: 21/09/2016
Reported By: Priya Karthikeyan

Contact information:
Peachmode

Order Number: 100378835

I have purchased Kurta for Rs. 845 from this site on 16Sep16, (Rs 440 spend through store credit for the return of my earlier order + Rs 405 paid via cash).

https://peachmode.com/orange-solid-long-kurta

The item got delivered on 19Sep16 which was packed & delivered in a very bad condition with lot of wrinkles in it & the kurta picture in the website & the one I got had a difference in pattern, design & print. So I requested for refund via cash as this is my second replacement request.

They denied saying it is a slight color variation & refund or return is not possible in this case.

For both my purchase with them, the item listed in the website is completely different from the one i received. I suspect that these people don’t do a genuine business, they fool the customers with edited pictures in the website & stringent refund, cancellation policy.

I had followed up with them several times for this & I am not getting any positive response from their side. Their customer service is also very poor.

I need refund via cash from Peachmode. I have also enclosed the picture in the website & the product that I have received.

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