Peachmode Reviews & Complaints
Posted On: 21/09/2016
Reported By: Priya Karthikeyan
Contact information:
Peachmode
Order Number: 100378835
I have purchased Kurta for Rs. 845 from this site on 16Sep16, (Rs 440 spend through store credit for the return of my earlier order + Rs 405 paid via cash).
https://peachmode.com/orange-solid-long-kurta
The item got delivered on 19Sep16 which was packed & delivered in a very bad condition with lot of wrinkles in it & the kurta picture in the website & the one I got had a difference in pattern, design & print. So I requested for refund via cash as this is my second replacement request.
They denied saying it is a slight color variation & refund or return is not possible in this case.
For both my purchase with them, the item listed in the website is completely different from the one i received. I suspect that these people don’t do a genuine business, they fool the customers with edited pictures in the website & stringent refund, cancellation policy.
I had followed up with them several times for this & I am not getting any positive response from their side. Their customer service is also very poor.
I need refund via cash from Peachmode. I have also enclosed the picture in the website & the product that I have received.