Planetspark – Course Cancelled but still deducting E-mandate from account and paid amount not refunding

Reported By: Alihamed Sa

Contact information:
https:// www.planetspark.in/ Delhi

My Daughter has joined course in Palnetspark. On Feb 2022. Planet spark had collected 7800/- as a down payment and subscrbie e-mandate for *****.** (for remaining ** months) which supposed to be distributed over 21 months and starts from April month, however planet spark started collecting monthly installment on April-2022.

After some classess we are not satifified and we have cancel the course .
after following up with the team planet spark representatives said they will refund but the never did anything and stopped responding since May-**

Monthly emi are being paid through earlysalary. In spite of following up multiple times and talking to their customer care we decided to approach here. Need to have the full refund and earlysalary account stopped.

I have paid till now 35100/- .

PlanetSpark Contact Person:
[email protected]

No one responding my mail and tickets.
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