Reported By: balag1905
Contact information:
Planetspark
Dear Public, never ever join in Planet Spark. No.1 cheating company I come across on recent days. Very soon you will come to know through news channels and from authorized media channels. They are not taking classes regularly after 30 classes approximately. You will agree to pay for 145 classes or whatever the number of classes. Especially the counselor or coordinator will do continuously follow-up and making you to join by giving EMI options, etc. After few days, they start neglecting you as their work is over and never respond your messages and won’t attend your call. If you give complaint about classes are not happening and no prior intimation, etc. they will not take any steps forward and even they won’t attend your call and never respond your message. It’s completely planned to lout your money in a professional way. Don’t think it’s a professional company, and they won’t cheat on kids education, etc. That’s what they do with a teamwork. Your perception will be completely wrong.
When Teacher is absent you will get informed initially. After few classes they never inform you and never come back and obviously counselor will not respond. My counselor Ms. Ritika Singh is worst among the worst. They are not taking responsibility for what they said. They simply connect to another person to answer and keep silent. But no one will answer. Very difficult to reach customer care than mobile broad band services. Even though if you reach customer care, you can’t reach right person to get details. Always common answer they will give that “Teacher will call you / counselor will call you / admin person will call you”. But you will not get call, that’s 100% sure. I got many names from customer care executives (Shilpa, Shivani, Purvi, etc.) who handle my complaints, as classes are not happened, and refund also not given. After so many days follow-ups and shouting on them, they connected me to Geetha, Lakshay Khattar, etc. They are another trained cheater. 1 or 2 mails you will get as common replies, “we are checking your details and get back to you shortly”. After that you will again do follow-up. But they never reply.
When you ask for refund, 200% you won’t get it. Because their moto is to cheat public and stressing you to make so many calls and you will leave after getting tired. They will common give CEO letter saying “if you don’t want to continue, you will get your money back on same day without delay”. After 2 months of not getting classes, I asked for refund. I couldn’t reach them and tried for another 2 months. So 4 months over. But I didn’t get my money back and they stopped classes also. They never respond your emails and calls. SO YOU WILL LOOSE YOUR MONEY COMPLETELY. YOU WILL BECOME FOOL BY BELIEVING PLANETSPARK.
Decision is yours. If you really care about your child future, forget about Planetspark and try for good educational institutes who will not cheat your money and train kids properly. Write me if you have any query .. I will respond
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