Reliance Jio Reviews & Complaints

Posted On: 10/09/2016
Reported By: Nitin5487

Contact information: Reliance Jio

Mumbai

I bought the Reliance JioFi device for Rs. 2000/- on 07.09.2016 from Reliance Digital Xpress Mini, Dharampura Bazaar Patiala, Punjab. I was assured by the representatives present there that it will be activated by 09.09.2016. I have successfully televerified my device as was told to me by the Reliance representatives after I received SMS from Jio. It is 10.09.2016 today and there is still no signal on the device (RED indication on my JioFi device is appearing continuosly) and I am unable to connect to internet. I have visited the Reliance Store numerous times but they are not at all cooperating to resolve my problem. It has been 4 days and the device is not working till date. I have even emailed to Jio care regarding this but they have responded that “it will take time”. I tried calling customer care numerous times but the dial tone keeps going and nobody answers. It feels like I have thrown my hard earned money into a gutter by trusting Reliance. My Reliance Jio Number is 7009922569.