I have placed order for a cake today with order id 1798.Selected time slot 3-6 PM. I have initiated chat before I place order 100 times about delivery. Aslo initiated chat after 6PM as is not delivered. They asked me to wait till 6:30PM. Waited but didnt delivered and requested to cancel the order as she will not be there after 6:30 PM. your agent Sophia asked me to send email to cancel the order. I even sent email to cancel the order. u can check that.
After all this nonsense, instead of cancelling she is saying that it is delivered to Chalapthi. we dont even know who is chalapathi. I have already told u people that she will b not there after 6:30 thn hw will u give it to someone else.You woud have call teh recepient atleast once before u give it to someone else
ITs ur mistake that u delivery order after the time slot without calling a person.
I am nt going to pay for ur mistake.
At the end, we didnot get the order and u people just spoiled the occasion and wasted my money.
Order Id 5695, concerned person on chat is Sofia assured m that the deilevry can be done today midnight (between 9 pm to 12 am) and you have failed to fulfill your comiitment.
Now i don’t want the gift when the ocassion have passed away.
Kindly refund my amount back to my bank account