– OCTA AIR Reviews & Complaints

Reported By: Dinesh Kumar

Contact information:

hi – I ordered a couple of Octa Air antennas on 13/6/18 and asked for cancellation on 13/6/18 itself and the message i received was as below:

On Wednesday, 13 June, 2018, 10:35:32 PM IST, wrote:
Dear Customer,
Thank you for your email.
Unfortunately, your order has been processed and sent. Therefore, we can not cancel your order. Please check the shipping confirmation email you will be following to receive regular follow up updates.
We hope you enjoy the products you receive, but if you are determined to return the product, then you will be subject to the terms and conditions of purchase stating that you are responsible for the shipping costs and will be charged more than 15 %.
We apologize for any inconvenience caused.
Kind Regards,
SmartTv123 Support

As you can see from the below order confirmation mail, this was ordered on 13/6/18.
On Wednesday, 13 June, 2018, 2:26:03 PM IST, wrote:
Dear Dinesh,
Thank you for your recent order of our SmartTV123 Octa Air Digital TV Antenna.
Package: SmartTV123 Octa – 2 Units
Amount Billed: 4590INR

This indoor, digital TV antenna is compatible with HD receiver boxes, PC computers, and laptops, making instant access to free TV a breeze. Multidirectional reception ensures crystal-clear reception every time – no pointing necessary. Watch live local news, sport events, and your favorite shows with NO monthly contracts or bills.
Because we ship Internationally, please allow 14-21 business days for delivery.
We are always here to help, so please don’t hesitate to contact customer support with any questions. Welcome to the future of home entertainment!
Many Thanks,

And the below message was on th eorder confirmation page in their website:
Your order is scheduled to go out on: June 16, 2018″

Need help in getting the refunds for ALL WHO HAVE BEEN CHEATED BY THIS COMPANY.


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