snapdeal – empty box

Dear all,
this a just to appreciate the worst costumer experience delivered by snapdeal..
Why I would like to appreciate because no matter how much effort you put ; you can’t be as ignorant and irresponsible like snapdeal.
Highlights of Snapdeal
1- delay in shipment with incorrect TaT is 1st beauty ‎
2- low quality product to make ‎it comparable with other sites
3- lack of product knowledge in customer service
4- No one knows what’s going on.. top to bottom management is ‎clueless.
5‎- blaming other like seller and courier is the work methodology
6- delivery of similar product not exact is core business fundamental is snapdeal .
As they realized with time that these are not enough frustrating elements ; they started shipping empty boxes specially for expensive items ‎ to keep the money with them. ‎
7-you can’t beat them in making false promises as it is in blood line of organization now and they have developed there fake skill set to such a level that you would never come to figure out
In other situation at least you receive something to see and cry but when you don’t get any thing even after paying a huge amount then the real frustration comes.

SNAPDEAL may read all this and would leave a generic note that they will check and would get back to you.. thats it
May be you may get product with delay
May be they resend the exact product instead of similar ‎
May be they replace the faulty or damaged product
May be they refund the money for empty boxes
May be some day but the amount of inconvenience and harassment which we go though as customer for that period ; ‎
DO we have any recovery for that.
#avoidsnapdeal ‎ :
‎7884254368 : faulty Item
‎7882569819 : never reached had to cancel
‎4421727050 : damaged stuff
4335444316 : size mismatch
‎‎‎4334736844 : poor quality seems like fake
‎4297182939 : similar not exact
‎4296951704 : never reached
‎4182303745 : stopped working after a month repair cost is more the product‎ cost
‎4097689056 : different from website
‎4097517228 : reached when I almost forgot that I ordered this ‎
And many more with bumper offer
‎7901984813‎ : Empty box of watch with actual price of 10000 and sold to me in 13000 and now running to get my money back with no hope ‎

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  1. Dear s4saurabhsingh ,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.

    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team