Travolook.com – Not refunding money after cancelling my booking

Reported By: Umar

Contact information:
www.travolook.in Bangalore

I had booked the ticket on 12/08/2021, they informed the booking did not get confirmed because the payment did not go though the carriers system. They will initiate the refund with 7-10 Working days. I called to check multiple times and they are delaying it every time by saying in 2 days you will get the money. But it has been a month now.
Citi Bank Transaction ID: 74056631225122403988117
Merchant code: 4722
Amount: RS 4599.00

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