Videocon Industries Limited – Defective Product Selling In To Customer 32 InchLED TV

Videocon Industries Limited Reviews & Complaints

Reported By: Rajan Kumar Upadhyay

Contact information:
Videocon Industries Limited


Dear Sir/Madam,

Most respectfully I submit the matter for your kind perusal and necessary action that I am a resident of Bhuli Nagar, Dist.- Dhanbad, Quator No. 13/A, State- Jharkhand, Pin-828104.

that, I had purchased LED TV on 26/06/2015 in the name of Mr. Sourav Pandey, C/o- Mr. Adinath Pandey, Bhuli B-block, Q.No.-207, Mukhiya Colony, from Jai Hind stores Bank More, Dhanbad.

that, number of black spots have appeared on the display screen of the TV that make the picture blurr and unclear and unhealthy for the eyes to watch.

that, the Display screen of my LED TV has been changed thrice by your service center in Dhanbad but no display screen has lasted even for a year and it is very unfortunate for a leading TV company to have such a sort span of life time for a TV.

It is therefore I request you to kindly REPLACE MY LED TV THIS TIME AND NOT THE LED PANEL(display screen) because the LED Panel has already been changed three times and it got defective each time.and each time I had to pay the transporting cost.This Time I Will Not Receive The Offer Of Getting Replaced The Display Screen Of My LED TV. I mention below the model number of my LED TV and hope you will take the posetive action:
S/N – 139418642

I will be writing my next mail to consumer court. Kindly treat it as urgent.


Rajan Kr. Upadhyay.
Ph.No.- 7352994688

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  1. Dear Ranjan kumar Upadhyay

    Kindly share your alternate no. so that our team get in touch you and may assist your concern.


    Videocon Customer Support Team

  2. Dear Ranjan Kumar Upadhyay,

    Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
    Thank You for your cooperation.

    Videocon Customer Support Team