videocon Reviews & Complaints
Reported By: Ashapurna Paul
Contact information:
videocon
Dispur
Two months after purchasing the product broke down and the service centers failed to repair it .It’s being third time the product is being sent to service center .according to them it is having manufacturing problem and the parts is not availible ,They neither replace it or chick out the problem .I have asked my refund with full compensation which I have enquired all but they are not able to response
Dear Ashapurna Paul,
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.
Regards,
Videocon Customer Support Team
Dear Ashapurna Paul
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Customer Support Team