Videocon LED TV – TV not repaired by Company under Warranty

Videocon LED TV Reviews & Complaints

Reported By: kshitij mittal

Contact information:
Videocon LED TV

I am Kshitij s/o Narendra Mittal. I purchased a Videocon LED TV 39inches from Bombay Electric House,32,MTH Compound,Indore-452007 on 13.10.2015 with my cousin,Mayank s/o Suresh Garg,22,Khatipura,Indore-452007 with his Bajaj Finserv Card which is operated by Bajaj Finance Ltd. The TV had a warranty of 5 years. I registered a complaint with Videocon on 27th of July 2018 with Reference No. IND2707180024, as my TV was not working. Attendant visited my house and checked,and told the required part is not available. I regularly checked with them,and they each time gave a future date on which they will repair it. On 15th of October,an official told me that they could not arrange the part,and hence they are providing exchange for my TV. But since then,they have stopped Responding. They do not pick my calls. It has been around 3 months. I want them to either repair my TV or Provide me with exchanged one. My contact No. is +918889990066 and email ID is [email protected]

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