Reported By: Marco Berlie
I had ordered a smartwatch for 2499 baring order number WM9996, which was a cash on delivery payment mode, I was in the office when the delivery guy delivered the product to my residence and had asked me to pay 2499 which I had done to the google pay number he had shared, I reaching home in the evening I had open the box just to find that there was a dell mouse box with just a piece of cardboard inside and there was no smartwatch in it.
I had taken pictures of the package, I tried calling the customer care number mentioned on their site, but that doesn’t exist, so I had written a mail to their customer care department, the next day I received a call, asking me to share the pic of the product I received, when I sent the pic they replied saying it wasn’t clear and wanted a video of me unboxing the package, I had informed the representative that I didn’t take a video since I never suspected I would be cheated, however, i took a video showing them what I received, however, a few days late I get a mail saying that the video I share was fake and they will not be able to refund my money.
never trust this company they are big fraudsters and cheats.
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