Reported By: Kishore
I have order a cake on 5th June and it does not get delivered till today. I had many conversation with the team through email and chats but nothings helps.
When i ordered the cake they called me many times and kind of forcing me to get the cake. They promised me that they will deliver on same day. So I have paid the amount what they asked to get the cake for my wife’s birthday.
But after I ordered no response from them I was continuously tracking the order and it went to out for delivery state in 3 hours, so I thought it will get delivered by some time the same day. But from then real struggle starts. It was in out for delivery only till 11 pm same day. I called them and had chat with them many times and they mentioned you will get the delivery for sure on the same day. I waited for the entire day but nothing happened. Then continuously i was fighting with them for 3 to 4 days through email and chat and call but no response many times and some time they send an email looks like automated email which says will be in touch with you soon, but no representative would call you further. Today am writing this complaint on June 14th its been 9 days nothing got delivered and no response from them.
My order Id : 831293
Amount paid: 1094 rupees
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