I had purchased a xolo q1000 opus mobile from indu telecom rani bagh delhi on 12 june 2014.imei no is.(911351000712385).
After two days of purchase when I m connect to the charger in mobile the mobile is blast in my hand from charging jack.and the phone is dead.when I go to the xolo service cantre they said me the blast in xolo phone is not covered in warranty. If u want to repair ur phone u will be pay for it.
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New Parikh TELESERVICE 2nd Floor, Kusum, Street Number 20, Above Kankavati Saree, New Jagnath Plot, Rajkot, Gujarat 360007
my mobile blast pachi complain kari mail kariyo xolo ma ane replay aviyo ke najik na care jav ane origanl charger par thi stickar nikadi gayu to kiye complin no lai,to have xolo company kaik karo ane pela to tame new parikh no contact karo ava ans apavana che.
Dear Customer,
Greetings!
Thank you for sharing your feedback with us.
This is in reference to your post dated 22nd June’14 regarding your XOLO Smart Phone (XOLO- Q1000), we trust that the satisfactory solution has been shared with you and now your device is working fine.
For further query or feedback, please contact with us at [email protected].
Thanks & Regards,
Saurav Singh Chaudhary
XOLO Care
[email protected]
http://www.xolo.in
Hello sir tonight (9/9/2015 ) my phone also blast and burn other item. who is Responsible for this Reason. and also Lost My phone ( How to Purchase New Phone ? )