Zookr Reviews & Complaints

Reported By: Nandini

Contact information:
ZOOKR

please find the below communication made on mails.

Dear team,

I think I have given the reasonable time to reply. Now I am planning to proceed legally through consumer court.

From: Nandini [mailto:[email protected]]
Sent: Saturday, August 18, 2018 11:55 AM
To: ‘Zookr India’
Subject: RE: Cancellation of the booking

Dear Team,

Still the payment as not refunded waiting for the quick response.

From: Customer Care Manager [mailto:[email protected]]
Sent: Sunday, August 05, 2018 8:10 AM
To: Zookr India
Subject: Re: Cancellation of the booking

Thanks for the response I don’t like continue this deal so please cancel it.

On Sat, Aug 4, 2018, 11:51 PM Zookr India wrote:
Hello Sir

Thank you for contacting us. We are really sorry that you want to cancel your order. We would like to request you to accept the order and see how the product is. Once accepted, if you face any issues, we are there to assist you. We hope that you could give us a chance to serve you. If you still would like to cancel your order, please refuse at the time of delivery.

On Sat, Aug 4, 2018 at 8:22 PM, Customer Care Manager wrote:
Hi Team

This is NANDINI I have ordered 2 fut bit on 31st of July 2018 which is not reached let and I want cancelled the same has am not satisfyon the order as well as the organization review am trying to contact you from the day one. No body is responding instead of respons am getting several calls asking my card details for refund has the product is not out of stock like that. Superb like request you to kindly refund the amount for the card in which I had paid for the same.
Note: find the below mentioned msg received for the confirmation of the dispatch of the products. Expect you are immediate response.

Hi kalyani motors,
Your Parcel from zookr.in has been dispatched via Delhivery DG (Tracking ID: 1579912170066). For any query, call us on 01243864638 or mail us at [email protected]

Thanks and Regards
NANDINI
Customer care manager
Kalyani motors PVT

—
Regards

Team Zookr