Zoomcar – Refund not received of Nexon AT subscription cancellation on Zap Program

Reported By: ManishKher

Contact information:
Zoomcar India Pvt,
Hyderabad, Telangana

I have subscribed to Nexon AT car on March 04, 2020.
Total paid amt: Rs 40,888 for 3yrs subscription.
It has been a long time and the unavailability of a car even after regular follow-up, finally, I have confirmed the cancellation of the subscription on July 08, 2020. Within this time I have tried to reach out to customer care by phone but could not connect and to my mails, there is no response to the refund of the amount. Now, I want to file a legal complaint against them for a refund, please suggest a channel.

Payment Id: pay_EOB53MGT9zkoOk

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