It seems the Big Basket Team has getting irresponsible month on month .

i have never expected the BB has started cheating the customers .Inspite of the fact i am regular customer .

On 1st March 16 i placed an order BDVO-7817772-010316 were in i have placed order of 1 packed McCain Potato Cheese Shotz – Crunchy Nuggets Of Potateos & Cheese 400 gm of price 180 /- but in place of this i am delivered the product Mc Cain Vegiee Finger of price 95/- .

when i called the customer care today i am told we cannot help us out ??? as the u have opened the packet,
i am unable to understand were is my fault as my maid opened the packet as shee was not aware .

i need the resolution of the problem .

else i need to action for the cheating .