Carrefour Reviews & Complaints

Reported By: Mohamed Nurullah

Contact information:
Carrefour
Al Ain, United Arab Emirates

Dear Sir,

My Nexus 5X suddenly became dead and it was under extended warranty. I submitted my device to Carrefour, Jimi Mall in Al Ain on 4th September 2017. They told me initially that I would get my device delivered back after repairing within 3 to 4 weeks. 4 weeks has already passed and I went to Carrefour Jimi Mall today and they didn’t give satisfactory reply. I am frustrated due to this reluctant and unpunctual service without keeping timeline.
I am already suffering without smart phone for 4 weeks and God only know when my device will be delivered back after repairing.

I attach herewith customer repair slip and invoice with extended warranty for ready reference.

Please resolve this matter and kindly advise what exactly status of my device is, and how soon I can get the device back.

Thanks very much.

Regards
Mohamed Nurullah
050-9124984