Carrefour Reviews & Complaints

Reported By: JMJoseph

Contact information:
Carrefour

I bought a Carrefour chocolate from Al Muneera Carrefour express on 26 September. Upon opening it, it felt very soft (not melted, but unusually soft) and tasted a little odd. I then noticed some lines of white dots like substance, which looked like mould/fungus.
The expiry is only in Dec 2017, batch/lot no. L6342 XJ
This is the first time I’m buying a ‘Carrefour’ brand chocolate so I’m not sure if this is the usual to expect (?)

So I took it back to the store to check/complain but the store assistant told me, he cannot exchange or give me a refund. He offered another chocolate bar of the same brand however, which was just the same !

I’d like to ask if this is the normal quality of these chocs ??
I believe there’s something wrong with the lot ?

Is this ok to consume ??!
Thanks.