Carrefour Reviews & Complaints

Reported By: Hajji1976

Contact information:
Carrefour
Abu dhabi, United Arab Emirates

Dear Sir;

on saturday 9th of september 2017 i bought my grocery including from carrefour marina mall; Abu dhabi in UAE. when i reached home and wanted to make salad; i found out that the lettuce i bought i rotten; next day i went to carrefour and made a complain about it. after few days i received a call for the vegetables and fruits section manager in carrefour marina; i explained to him and he said that he will check with his management and get back to me. since that i did not hear from him or from any one from carrefour. is this how the customer service should deal with clients complaints?
kindly find attached photos of the rotten lettuce.

regards;
Hicham Hajji