Carrefour Reviews & Complaints

Reported By: piyushpatel

Contact information:
Carrefour
Abu Dhabi, United Arab Emirates

carrefour.com
I have purchased iPhone 6 plus 16 GB online on 16th Feb2018 from carrefour webstore and paid 1260AED amount while ordering the phone. I received message from carrefour about purchase and mentioned that within 2 business day it will be delivered. I waited for 2 days and after that I called to call center 80073232 and they also answered that it is delayed and it will be delivered shortly Again next day I called and no correct answer received from call center. They only reply that he will inform this to their back-end team. Again no clear answer from call center today I called and at last they told that item is not available in stock and we will be not able to delivered it. So, I didn’t have any choice except taking money back. Till date I didn’t understand what the heil is this back-end team. This incident repeated again with me just last 28th May it happened for iPhone 7 plus which was ordered by me and they full me for 15 days and after that they return the money 3000AED. Same incidents continuously repeating and worst experience with webstore online buying.