Reported By: Irfan Jamir Moinoddin Kazi
Contact information:
Clear Trip Dubai
www.cleartrip.com/accounts/trips
light date : 2nd April 2020
Agent/Airline : Clear trip
Trip Id : Trip ID 20031970870
My flight from Dubai-Pune (airline air India express) was cancelled , as international planes were not flying due to the Pandemic.
I got a confirmation from Clear trip that the amount has been refunded to my credit card.Its been two months now & I have received no refunds. I am trying to raise a fresh complaint with clear trip but the only available alternative is a phone number (Dubai number)mentioned on their website.I am in India it is not easy nor economical for me to make an international call.
Clear Trip has made no refund & they are aware I am in India & it will be quite inconvenient to me to pursue the matter hence delaying & stalling my refund.
Please help in the matter as Clear trip is not responding to requests.
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