Reported By: sgupta104

Contact information:
Dnata

I have been writing to the contact center regarding a price difference between the price on the internet while booking, and the actual price charged. We have exchanged 34 mails, but there is always a promise of getting back, but never a resolution. I can forward the complete email conversation, but I need an email to escalate this issue. Last email I sent today:

Hello,

This is the 34th email in this series, and I need a reply ASAP. This is the most unprofessional organization I have dealt with.
I need to escalate this to the higher management, obviously you can not resolve this at your level.
Please help.

Thanks
Sanjay Gupta