Dubai First Reviews & Complaints

Reported By: Sachin pimple

Contact information:
Dubai First

Hi,

I had requested for credit card cash loan of AED 3000 for period of 6M with 0%interest somewhere in Jan last week. So that AED 500 pm I have to pay with one time processing charge.

I received message on 31st Jan that insta cash request approved for 3M. Soon i gave call back to customer care about this to either cancel or change as per my request.
As AED 1000 pm shall disturb my monthly budget.

After that I received 3-4 calls since then & I had explained them same thing again & again that its the mistake from your end. And even after informing you about the issue money was deposited & now trying to convince me to accept as it is. I was clear from day 1 that this is not possible for me at this situation.

Today again I got call by customer care mentioning that their is no such plan for 0% intrest for 3M in system. So it was mistake from our side as they informed 6M with0% but in system it accepted as 3M. So kindly accept. This info was shared first time to me.

So i got fumed up & still they expect I should be patient & polite to them while speaking. You do mistake & instead of solving issue on top priority you expect we must listen to your nonsense explanation.

Now my question is still same. Why I should accept after 1Month of flexible follow up from your office. You get back to me based on your convenience & way of work.

Either I shall opt for same plan or not at all pay any payment hereafter to my credit card.