Emax / emaxme.com Reviews & Complaints

Reported By: sam.vic

Contact information:
Emax / emaxme.com
Duabi, United Arab Emirates

Emac.com
Wrost service and experience I’ve ever had . i felt like I was scamed and this is a big company . I would never recommend purchasing a product form Emax. i purchased a tablet believing there was a promotion according to the sales representative. the tablet was orginally 400 DH and according to him it was discounted to 1915 at the Emac and mall of emirates in duabi. I waited to purchase the product and he informed that the price was not updated in the system prolly waited 10 mins. then he informed me that the product is 3000 and the tablet without the keyboard is 1915. i asked if they could honour the price he informed me he got back on the phone with the manger and he said ok I paid for my product and when i went home . i noticed the box was already opened and the charger and pen was missing . so i had to go back to the store and ask why there is things missing then he informed me that it’s an open product .another employee informed me that its a display product and thats why item was discounted . Not only was i lied to but was made to believe that the product was on sale . wrost customer service and on top all of the is my refund will be transferred into my account after 10 days what type refund takes 10 days riduculous.ive traveled to the USA and any transfer or refund should take only 1 min not 10 days . never buying electronics form Emac and would not recommend it to other travels .