Emirates Airlines Reviews & Complaints

Reported By: Ashraf.mateen

Contact information:
Emirates Airlines

Date: 24.09.2017

To
The Manager
Emirates Airlines
Airport Passenger service section
Emirates Airlines
Dubai – UAE

Subject: Complaint against Viraj Dissa Nayaka/ Airport Handling

Dear Sir

It is with deepest concerned to place a complaint on record against Viraj Dissa Nayaka- who was present at Gate B 29 on 20.09.2017.

While we have purchased few gifts from Dubai duty free and when we reached at the gate for checking, Viraj Dissa Nayaka has mis behaved and he was standing at the gate like he is police officer. His expression of words and his body language and handling us was totally unprofessional and awkward.

I have asked him several times his name and also requested him who is your top, superior next manager so that I can speak; in reply he said he is the top boss of emirates.

I am travelling with emirates from decades, and have not found any such an employee so rude with the passengers.

This all episode has happened on 20.09.2017 at Gate B 29 time around 9 PM to 9.30 PM .

I defiantly wants Viraj Dissa Nayak apology to me and my wife who was travelling that day.

Also I recommend emirates airline to take stringent action on such bad behavior employee.

Look forward to hear from you

Best regards

Ashraf Mateen
Mobile:050-7743217
Email: [email protected]
Ticket No: 176230800634 – Flight EK 524 – Booking reference: CURJE6
Date of travel: 20.09.2017-Gate B 29 -Time: 9 to 10 PM
Skywards Number: 270-133-054 – Dubai – Hyderabad flight