Enrich Salon – Bad Service, damage done beyond reparation

Reported By: Shreya Kanungo

Contact information:
Enrich Salon Bangalore

Hi, Right before my birthday I went for a haircut at Enrich 4th block koramangala, bangalore. The technician reduced my long length(almost touching waist) when i specifically told him NOT to cut my hair short at any cost as i had just got hair color treatment done close to 2 months back and spent around 15000 in the same. He still did not listen to me and asked me to wait for the ‘end result’. I kept calm, but after him denying my request to stop, i called the manager. But the damage done was so bad that they had to cut all my hair to the same length. Now, I’m requesting for a refund for the haircolor because i cannot get my hair back,i wanted to keep my color but because of the technician’s fault, i had to let them go.
In return, the salon is not listeningto any of my requests. The salon is not coming up with a credible solution,offering a haircut again is definitely not a solution. Infact, after this, why would i go to the same salon for haircut AGAIN? For a girl to loose her hair WITHOUT her permission OR knowledge is a grieve crime.
The technicians being hired at Enrich are not upto the mark and they charge a bomb for services offered. I request a full close down of 4th block enrich koramangala so that no other person has to go through the mental and physical torture that this salon is making me go.
My whole look has changed, and it is beyond repair because it took me 5 years to get to that length, I’m not sure how long it will take now. I need this issue to be addressed as soon as possible and i need reparations the NOW.

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