First Gulf Bank [FGB] Reviews & Complaints

Reported By: Krishna Venkata

Contact information:
First Gulf Bank [FGB]
ras al khaimah, United Arab Emirates

fgbgroup.com
Recently I took quick cash loan from my credit card (xxxx xxxx xxxx 3010) with an EMI option for 24 months.
Initially as per their statement the EMI is only around 491 AED. But from the 2nd month onward they are charging additional charges like insurance, credit shield etc.
Before taking loan, I asked the FGB representative clearly that any other taxes/ charges?. They said NO.

Now I am completely unable to bare their extra charges (insurance, credit shield).

I requested the customer care to remove the charges. They accepted and raised the request to cancel (ref: SR10094941). But today (19.09.17) they called me and telling that they will cancel the additional charges only if I agree for another loans, another bill payments with their cards.

Kindly requesting to make me free from these additional charges as I can’t bare.