Gotogate.com – Airline booking–refused to refund

Reported By: Charles

Contact information:
gotogate.com

I booked a flight through gotogate.com which I found on flights.google.com instead of through the airline directly because it was $10 cheaper. Within a couple hours, I realized I should not have booked it and called the airline (Souther Airways Express) to cancel. They said that only gotogate had the authority to cancel the flight. I called gotogate and they said they could not refund the flight according to the airline policy, so I lost $169.

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How to file a complaint against gotogate.com?

* Go to page
* Write gotogate.com in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from gotogate.com.

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