HDFC Ltd – Home Loan

HDFC Ltd Reviews & Complaints

Reported By: Dibyendu Mohanta

Contact information:
HDFC Ltd
www.hdfc.com

Dear Sir,
I have taken a Home loan from HDFC ltd. and My loan ac no is 625021223 and i want to draw your kind attention to the following fact:

1) The cheque issued to HDFC LTD on 25/06/2017 as the first emi of the loan has been dishonored successively on 27/06/2017 and 04/07/2017on successive representation and cheque return charges of Rs. 575 and Rs. 590 has been deducted from my SBI Account( ac no: 33625141007).The same cheque has been cleared and withdrawn by HDFC LTD. on 11/07/2017. So here remains the question that why the cheque was dishonored if it has to be cleared on another date.

2) I have contacted with HDFC Ltd (garia branch) and accounts department regarding this matter for several times but i have been informed that HDFC LTD. does not know anything about this matter and Mr.Shanta bhanu gupta(Assistant Manager,operations), Mr. Abhijit Dey(Deputy Manager) and Mr. Subrata Das(Accounts department) has stated me to contact with State bank of India(the bank to which the cheque belongs) for further assistance.

3) I have contacted my home branch,i.e. of which the cheque belongs (STATE BANK OF INDIA; IFSC- SBIN0001490) but according to their consent i have to get the RETURN MEMO to understand why the cheque (no: 196910) is dishonored. According to banking rules the RETURN MEMO can only be got from HDFC LTD. as i have issued the cheque to them.But HDFC ltd has constantly refused me to provide the return memo to me.

Hence i request you kindly to provide me the RETURN MEMO of the above mentioned dishonored cheque(cheque no: 196910) which was dishonored on 27/06/2017 and 04/07/2017 prior to clearing so that i can know why that cheque (196910) was dishonored and my charges were deducted. I enclose herewith the images of passbook updates and photocopy of the cheque.

I have contacted with Hdfc ltd for several times but no solutions have been found. Kindly look into this matter. Thank you.

Yours faithfully,
Dibyendu Mohanta
9038697587

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