HDFC payzapp – Payzapp transaction Failed but amount not refunded

HDFC payzapp Reviews & Complaints

Reported By: Pradeep Gs

Contact information:
HDFC payzapp

Hi,

I had using HDFC payzapp from last 4 months. Recently I made transaction through the payzapp to ICIC account , but there is wrong IFSC code is entered so transaction failed. I got notification saying that Bank transfer pending.
5000 is debited from wallet but it not transferred to icici account and still this amount is not refunded.

I had sent more than 3 mails to [email protected] but no reply from the team. even I had tried to call customer care number from past 2 days its always engaged not able to connect the call.

Payz app account details : 7411263704
contact number : 9611757245

Please help me to get refund amount 5000 ASAP.

Thanks,
Pradeep

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